Privacy Policy

At Language Bridge Solutions ("Company," "we," "our," "us"), your privacy is our priority. We're dedicated to safeguarding your personal information and being transparent about our data practices. This Privacy Policy outlines how we gather, utilize, maintain, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) where applicable, and other relevant privacy regulations.

By engaging with our website, utilizing our services, or communicating with us, you acknowledge and accept the data practices described in this policy.

1. Categories of Information Collected

We gather personal information to enhance our services, meet legal requirements, and improve your experience. The information we collect includes:

1.1. Personal Information

Contact details including name, email address, phone number, professional title, and organization. Geographic information when provided. Information voluntarily submitted through contact forms, applications, or email correspondence.

1.2. Business & Professional Information

For service users: Company information, industry sector, and position-specific details. When applicable, recruitment information (including resumes, credentials, and work history).

We avoid collecting sensitive personal information (such as health records or racial/ethnic origin) unless explicitly necessary and with your consent.

2. How We Collect Information

We collect your information through various channels: Direct interactions (such as form submissions, email communications, and telephone conversations). Automated technologies (including website analytics and cookies). Third-party sources (such as recruitment platforms, marketing services, and publicly accessible databases).

3. Purposes of Data Processing

We process your personal information for these purposes: Service delivery and enhancement – including responding to inquiries, processing service requests, and customizing communications. Website analytics and improvement – analyzing visitor patterns to enhance user experience. Marketing and communications – delivering newsletters, promotional content, and updates (with your consent). Legal and compliance obligations – meeting regulatory, legal, or contractual requirements. Security and fraud prevention – ensuring our website and data remain protected.

We do not employ your data for automated decision-making or profiling purposes.

4. Legal Grounds for Processing

Under GDPR regulations, we process your personal data based on: Consent – When you explicitly allow us to contact you. Contractual Necessity – When data processing is essential to provide our services. Legal Obligation – When processing is required for legal compliance. Legitimate Interests – For business operations, security measures, and service improvements (without compromising your rights).

If our processing is based on your consent, you maintain the right to withdraw it at any time.

5. Sharing Information with Third Parties

We never sell, rent, or trade your personal information. However, we may share data with: Service Providers & Partners – Including hosting services, analytics platforms, and CRM systems. Legal & Regulatory Authorities – When required by law or to protect legal rights. Business Transfers – In the event of organizational changes such as mergers, acquisitions, or asset sales.

All third parties that process data on our behalf adhere to GDPR and other applicable privacy laws.

6. International Data Transfers

Your information may be transferred outside the European Economic Area (EEA). We implement safeguards including: Standard Contractual Clauses (SCCs) for cross-border data transfers. Adherence to GDPR-equivalent privacy frameworks where applicable.

For additional information about international data transfers, please contact contact@languagebridgesolutions.com.

7. Data Storage Duration

We maintain personal data only for the duration necessary to fulfill its intended purpose. General inquiries and marketing information – retained until you opt-out or request deletion. Business-related information – retained as mandated by legal or contractual obligations. Recruitment information (if applicable) – typically kept for 6 months unless needed for future opportunities.

You may request the deletion of your information at any time, subject to our legal obligations.

8. Your Privacy Rights

Based on your location, you are entitled to these rights: Access – Obtain a copy of your personal information. Correction – Update inaccurate or incomplete information. Deletion – Request the removal of your personal information. Processing Restriction – Limit how we use your information in certain circumstances. Data Portability – Transfer your information to another service provider. Objection – Withdraw consent or oppose certain types of processing. Complaint Filing – Submit concerns to a data protection authority.

To exercise any of these rights, please contact contact@languagebridgesolutions.com. We may need to verify your identity before fulfilling your request.

9. Security Measures

We deploy appropriate technical and organizational security measures to safeguard personal information against unauthorized access, modification, disclosure, or destruction.

However, it's essential to note that no online transmission or storage method is 100% secure. We encourage users to take their own precautions when sharing personal information online.

10. External Links Disclaimer

Our website may contain links to external sites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies before sharing any personal information.

11. Updates to This Policy

We may periodically update this Privacy Policy. Any modifications will be published on this page with a revised update date.

For significant changes, we will notify users through email communications or website announcements.

12. Contact Information

If you have questions or concerns regarding this Privacy Policy, please reach out to us: