Privacy Notice

We collect personal data to provide and improve our services, fulfill legal obligations, and enhance user experience. The types of data we collect include:

• Name, email address, phone number, job title, company name.
• Location details, if provided.
• Any information voluntarily submitted via contact forms, applications, or email correspondence.

• For those engaging with our services: Company details, industry, role-specific data.
• If applicable, recruitment-related data (such as CVs, qualifications, and employment history).

Sensitive or special-category personal data is processed only where necessary, permitted by applicable law, and subject to appropriate safeguards.

We collect personal data through:

• Direct interactions (e.g., filling out forms, email inquiries, phone calls).
• Third-party sources (e.g., authorized recruitment platforms, client/partner organizations, or other sources relevant to the applicable process).

We process personal data for the following purposes:

• To provide and improve our services – including responding to inquiries, processing service requests, and tailoring communications.
• For legal and compliance purposes – to meet legal, regulatory, or contractual obligations.
• For security and fraud prevention – ensuring our website and data remain secure.

We do not use your data for automated decision-making or profiling.

Under the GDPR, we process your personal data based on:

• Consent – When you provide permission for us to contact you.
• Contractual Necessity – When data processing is required to provide a service.
• Legal Obligation – When processing is necessary for compliance with laws.
• Legitimate Interests – For business operations, security, and improving services (without overriding your rights).

If processing relies on consent, you may withdraw it at any time.

We do not sell, rent, or trade personal data. However, we may share data with:

• Service Providers & Partners – Hosting, IT, payment, or other authorized service providers used where necessary for the applicable business process.
• Legal & Regulatory Authorities – If required by law or to protect legal rights.
• Business Transfers – In the event of a merger, acquisition, or asset sale.

All third parties processing personal data on our behalf comply with GDPR and other relevant laws.

Your data may be transferred outside the European Economic Area (EEA). We ensure safeguards such as:

• Standard Contractual Clauses (SCCs) for international data transfers.
• Compliance with GDPR-equivalent privacy frameworks where applicable.

You may request further details about international data transfers at privacy@languagebridgesolutions.com.

We retain personal data only as long as necessary for its intended purpose.

• General inquiries and business-contact data – retained only as long as necessary for the relevant inquiry, service, business, legal, or contractual purpose.
• Business-related data – retained as required by law or contractual obligations.
• Recruitment data (if applicable) – inactive candidate/interpreter recruitment records may be retained for up to two (2) years after process closure or last relevant activity, subject to the Candidate Privacy Notice. Sensitive identity/verification documents are retained only while required for the applicable purpose.

You may request deletion of your data at any time, subject to legal obligations.

Depending on your location, you have the following rights:

• Access – Request a copy of your personal data.
• Correction (Rectification) – Rectify inaccurate or incomplete data.
• Deletion (Right to be Forgotten) – Request erasure of your personal data.
• Restriction of Processing – Limit how we process your data in certain cases.
• Data Portability – Transfer your data to another service provider.
• Objection – Withdraw consent or object to certain types of processing.
• Right to Lodge a Complaint – File a complaint with a data protection authority.

To exercise these rights, contact privacy@languagebridgesolutions.com. We may need to verify your identity before fulfilling a request.

You have the right to withdraw your consent at any time regarding:

• Any service-related processing activity that specifically relies on your consent.
• Any recruitment processing activity that specifically relies on your consent (if applicable).
• Background checks or verification activities where consent is required.

To withdraw your consent, you may:

1. Fill out our withdrawal consent Form: https://www.languagebridgesolutions.com/withdraw-consent
2. Email us at privacy@languagebridgesolutions.com.

Once we receive your request, we will process it within [72 hours] and confirm via email.

Withdrawal of consent will not affect the lawfulness of processing before the request is received.

Individuals have the right to lodge a complaint with a competent data protection authority regarding the processing of their personal data.

LBS encourages individuals to contact LBS first at privacy@languagebridgesolutions.com so concerns can be reviewed and addressed where possible.

We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

However, no online transmission or storage is 100% secure. We encourage users to take their own precautions when sharing personal data online.

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. We encourage you to review their privacy policies before sharing personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

If there are significant changes, we will notify users through email or website updates.

For any questions or concerns about this Privacy Policy, please contact us: